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Name of Shop: You Cigar Den
Date Visited: 10/21/08 – I have shopped here at least a dozen times
Street Address: 127 S. Fraser Street
City: State College
Phone Number: (814) 867-0666
Hours of Operation:
Monday to Wednesday: 11:30am – 5:30pm
Thursday to Friday: 11:30am – 8pm
Saturday: 11:30am – 5:30pm
Location: Below Average
While there is nothing wrong with the area the shop is located in, downtown State College, it is located in an odd place. In order to get to the shop, you need to walk down an alley-type road. It is not necessarily an alley, but it is not a convenient road. The shop also does not have it’s own parking lot, but in State College, this should not be a problem for most people.
There are three workers at the shop: the owner, his wife, and a third employee. All are pretty knowledgeable, but I sometimes find the tone and attitude of the owner to be offensive, or demeaning. I am 19, so I have been curious and asked him questions about his shop before, to which he didn’t seem to understand and was just frustrated. I have asked about the readings on his thermometer/hydrometers, and also why he stocks the vitolas he stocks, all to somewhat rude answers. His wife is pretty kind though, she is helpful and much more pleasant. The third employee is also nice, but I haven’t interacted with him much. Overall, I don’t really like the staff because of the owner. He just seems to be one of those people with an opinion, who refuses to even consider others opinions. He even thought the Punch Rare Corojo 08 had a Corojo wrapper, while I knew it actually has a Sumatra, he looked it up and I was correct.
The selection is pretty good, but it consists of large standup cabinets, opposed to a large walk in humidor. The brand selection is OK, but I feel like I am limited with the vitolas he carries.
Pricing is higher than the shop I have reviewed in Exton, PA. Most notably are mark ups on one of my favorites, the Oliva Serie G Maduro
Lounge: Above Average
The lounge is pretty nice. They have a storefront table with large comfortable chairs around it. They also have a separate room in the back with TV, couches, etc. The storefront setup is pretty nice as the chairs are nice, the table is large, and it is clean.
Overall Opinion: Average
The shop is the only store in State College, PA to buy premium cigars. It has a decent selection, but it feels a big lacking. The quality of the staff, especially the owner, is somewhat disappointing also. As I don’t usually smoke in cigar shops, I don’t really mind the staff and setup since I don’t have to be there other than for purchasing my cigars and leaving. Overall, I’d like to see a nicer store in State College.
As an 19 year old who is very proficient with computers and understands the importance of websites, I think this is not a good thing that they do not even have a basic website. It is not an advertising issue, it is an issue of looking professional, and making it easy for potential customers to easily find your telephone number and address. The shop is also located in a strange spot, so knowing this before hand would help.